Step 1 of 5
Let’s check your pickup address.
It’s free to check, takes about 10 seconds, and there’s no commitment.
Where should we pick up?
ReturnDay currently serves select addresses in Frankfort, Mokena, and New Lenox.
Member sign-in
Enter the email used for your ReturnDay membership. We’ll send a one-time code to verify it’s you.
Check your email for your six-digit code.
Use this same sign-in to request cancellation of your membership.
Manage your membership
Welcome back.
Request membership cancellation
We’ll send confirmation to your membership email after your request has been processed.
Cancellation request received.
We’ll email you at your membership address once your cancellation request has been processed.
Bring ReturnDay to your area.
Leave your details and we’ll let you know when doorstep pickup becomes available near you.
You’re on the waitlist.
We’ll let you know when ReturnDay becomes available in your area.
How would you like to use ReturnDay?
Choose the option that fits this pickup.
Start your membership
Your pickup address is already saved. Add the details we need for your membership and updates.
Includes up to 8 eligible returns each billing month and up to 5 returns per pickup.
How many returns need pickup?
Choose the exact number for this one-time pickup.
How many returns need pickup?
Choose up to 5 eligible returns for this member pickup. This pickup uses your included membership returns.
For each return, upload both photos. The return instructions identify the return; the item photo helps our driver verify what to pick up.
Your return is ready for pickup.
The full AI review will run securely after submission. Here’s how ReturnDay handles the information you uploaded.
A mismatch can be okay. For example, an Amazon QR may be for an item you did not receive while the photo shows the duplicate item that needs to be picked up. We flag that for the driver rather than rejecting it automatically.
One-time pickup
After payment, ReturnDay will confirm your pickup once it is assigned to a local route.
Payment
You’ll be taken to Stripe’s secure checkout.
ReturnDay will confirm your pickup and email you once your pickup day and time slot has been scheduled.
Verifying your membership.
Please wait while we confirm your Stripe payment and activate your membership.
Submit your member pickup
Review the request one last time, then submit it to ReturnDay.
Payment confirmed.
We’re submitting your completed pickup request now. Please keep this page open.
Your request is ready.
ReturnDay will confirm your pickup and email you once your pickup day and time slot has been scheduled.